FLEXIBILITY. EXPERIENCE. SERVICE.
Accidents and disasters can strike at any moment, so flexibility is critical to claims management services.
With a network of nearly 5,000 adjusters who have an average of 7 years of experience---we can staff up quickly and meet your Company's needs and exceed your customer's expectations.
We can mobilize I/As, examiners, field supervisors and operation managers within 72 hours to handle a catastrophe event anywhere in the United States. From a Third-Party Administrator (TPA) program, a Full Adjustment assignment, Appraisal, or a Partial Investigation, our trained and experienced staff can handle it. Whether large or small, each claim assignment is handled with the same professionalism you, your agents, and your insureds have come to expect and deserve.
Daily Claims Management
Our Daily Claims Management operation offers all lines, property, and casualty adjusting services that can be tailored to meet your expectations.
Homeowner and Commercial Property
Liability and Environmental
Inland and Ocean Marine
Products Liability and Business Interruption policies
Disaster Call Center Management
During the event of a natural disaster or severe weather event, it's important to ease the concerns of customers. We understand the sensitive nature of the experience. Our staff can assist your customers during their time of loss, and meet your needs. Using your script and branding, we can provide staff within 48 hours to accommodate your request.
In addition to our network of adjusters, call center representatives, and examiners, our team can provide customized recruiting services for all types of professional and service roles. Our team will carefully consider your staffing requirements and identify qualified candidates for all types of positions to meet your staffing needs.
Medical Case Management
The explosive costs of healthcare require an increased level of due diligence on the part of adjusters to curtail the business impacts of those rising costs. Our teams perform formalized medical cost management processes to review Workers' Compensation, Short-Term & Long-Term Disability, and FMLA claims. We provide detailed analysis, document review and case management services to provide better outcomes for our clients and their employees.
Corporate Training Services
Our network of experienced Learning and Development professionals can develop customized training plans for your team or organization. From new hire onboarding programs, to Project Management, we can deliver training solutions that meet your goals. We can design tailored solutions to meet your team's unique CPE or PDU requirements. Based on your requirements, courses can be delivered on-demand, as an eLearning solution or as in an interactive classroom experience. Our course catalog includes topics in: Agile Project Management, Project Management, Six Sigma Principles, Shared Governance, and Diversity & Inclusion.